Personalization, Perfected by AI

Stop guessing and start predicting customer needs. AI predicts recipient intent and tailors experiences across every channel. Every interaction becomes an opportunity for growth. Turn touchpoints into personalized moments that convert.

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Features
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Rich messages that drive action

Go from plain-old texts to interactive conversations built to convert.

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AI that learns how customers engage

Automatically reach customers on all the various channels they prefer.

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Update content and offers in real-time with same-session personalization

Keep customers engaged by merging current session data with historical user data to deliver responsive experiences instantly.

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Trigger personalized marketing across channels in milliseconds

Reach your customers in real-time through channels like email or SMS with messages based on recent actions.

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Tailor website and in-app experiences to user preferences

Drive conversions by personalizing digital experiences, such as search results and product recommendations, based on what matters to each user.

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AI-ENRICHED DATA
Predict, act, and win

Your customer data does more than record the past it reveals the future. Know customers more deeply, anticipate their needs, and deliver campaigns that drive results and protect margins. With cXpify, you can:

  • Identify churn risk and retention opportunities
  • Know order frequency and predicted next order date
  • Forecast customer lifetime value (CLV)
  • Personalize campaigns based on actionable predictions