Welcome to cXpify. By using our platform, data products, or services, you agree to the terms below. Please read them carefully.
1. Overview
These Terms apply to all services provided by cXpify, LLC (“cXpify,” “we,” “our”) and to customers (“you,” “your”) listed on an Order Form or service agreement.
2. What You Get
When you purchase a subscription or service, you receive:
- Access to the cXpify platform
- Any licensed data included in your plan
- Integrations, reporting, and support as described in your Order Form
You receive a non-transferable, limited license to use the services during your subscription term.
3. Acceptable Use
You may use our platform and data for:
- Marketing, sales, analytics, and research
- Creating your own internal segments and models
- Identifying and reaching potential customers
You may not:
- Resell, share, or redistribute our data
- Provide access to third parties
- Use the services in violation of any marketing, privacy, or anti-spam laws
- Reverse engineer, copy, or modify our platform
Violations may result in suspension or termination.
4. Third-Party Platforms
Our platform may integrate with tools you already use.
We do our best to support them, but we can’t guarantee:
- Full compatibility
- Uptime or performance of external services
- That third-party terms allow use of certain data
You are responsible for following each third-party provider’s policies.
5. Ownership
Everything we provide, including data, software, and content—remains the property of cXpify.
You only receive the right to use these services as described in your Order Form and these Terms.
6. Confidentiality
Each party may receive confidential information from the other. Both sides agree to:
- Keep it protected
- Use it only for providing or receiving services
- Share it only with people who need access
These obligations continue even after the agreement ends.
7. Fees & Billing
- Fees are outlined in your Order Form
- Invoices are due within 30 days
- Late payments may result in service suspension
- All fees are non-refundable unless stated otherwise
- Taxes are your responsibility
8. Your Responsibilities
You agree to:
- Follow all relevant laws and regulations
- Keep your login credentials secure
- Use data responsibly
- Provide timely information needed to deliver services
You are responsible for your team’s compliance with these Terms.
9. Our Responsibilities
We agree to:
- Provide services in a professional manner
- Maintain reasonable security and operational standards
- Follow applicable laws
- Not use your data except to deliver contracted services
10. Warranties & Disclaimers
We work hard to keep everything running smoothly, but:
- The platform and services are provided “as is.“
- We do not guarantee uninterrupted or error-free service.
- We are not responsible for delays or issues caused by third-party systems or data sources.
11. Limitation of Liability
To the extent allowed by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the fees you paid in the 12 months before the claim.
12. Indemnification
You agree to cover any claims that arise from:
- Your misuse of the platform or data
- Violations of law
- Intellectual property issues related to materials you provide
We will notify you promptly of any such claim.
13. Ending the Agreement
Your subscription term is listed in your Order Form.
We may terminate or suspend access if:
- You fail to pay
- You violate these Terms
- Required by law
When the agreement ends:
- Your access to the platform stops
- You must delete all Licensed Data and certify removal
- Any outstanding fees remain due
14. Assignment
You cannot transfer or assign this agreement without our approval.
We may assign it as part of a merger, sale, or reorganization.
15. Governing Law
These Terms are governed by the laws of the State of Delaware.
Any disputes will be handled in courts located in State of Delaware.
16. Force Majeure
We are not responsible for delays caused by events outside our control, such as natural disasters, network outages, or emergencies.
17. Publicity
We may list your company as a customer unless you request otherwise.
Any formal announcements or press releases require mutual approval.
18. Entire Agreement
These Terms, along with your Order Form and any Statements of Work, make up the full agreement between us.
